Just because we have to stay at home and maintain social distancing doesn’t mean you can’t enjoy 100% indoor comfort. If your AC fails or malfunctions, or you need an AC replacement service, you must call a repair person to help you out.
Even though you can order your AC online and have it delivered to your doorstep, you’ll need a certified AC repair company to help with the installation and any maintenance needs you may have. But how can you do that during the pandemic? Can you invite them into your home and still be safe?
In this article, we’ll show you how you can find the right emergency ac repair company, hire them, and the safety precautions for working with them in your home.
Guide to Choosing the Right A/C Repair Company
In case you’re in doubt about how to find the right one, especially at such a time as this, don’t be.
There are 5 fundamental criteria to keep in mind when making your decision. We’ll show you. These 5 tips will guide you so you don’t fall into the hands of the wrong ‘professionals’ and put your family at risk of the virus.
1. How Many Years of Experience does the A/C Repair Company Have?
An experienced company is less likely to mess things up and more likely to save you money and time. With experience comes wisdom and understanding that’s much more valuable than just technical know-how. This is the secret juice that helps technicians to be innovative and find unusual solutions to serious problems. Experience of 5 years and more is ideal for your desired company.
2. Does the HVAC Company Guarantee Service?
It is one thing to show up, but it’s another to get the job done. A company that is confident in the services they provide will guarantee your satisfaction and will bend over backward to ensure they achieve that for you. Check their website and you’ll pick up on the ones that are just there for the money, and those that actually want to serve you.
3. Does the Air Conditioning Repair Company have Quality Technicians?
Technicians are supposed to be great at their job. What they know isn’t usually common knowledge, and it takes years of practice and experience to be good at what they do. Usually, they should be certified by a reputable organization. That puts a stamp of quality on the work they’ll potentially do for you.
4. Does the AC Company Work on Your Make and Model
Not all air conditioners are created equal. Their different makes and models sometimes come with unique design and internal circuits. Your repair company would usually mention which makes and model they work on. Do well to ask about this and avoid those who tell you, “We don’t work on B, we work on A. But B is similar to A. We can do it for you, no problem.” False confidence can lead to funny stories.
5. They take safety precautions
A company that’s safety-conscious takes precautions to keep you and their staff safe. Do they wear nose masks, sanitize their hands, and maintain social distancing? If they don’t, you should avoid them. Work with a company that equips its technicians to work safely and prevent the spread of the virus.
It’s a time to be more cautious about how we work with technicians we invite into our home. Not only for physical safety but for medical safety as well.
Precautions to Take When Working with an AC Repair Technician During the Pandemic
The CDC put down some guidelines to help you stay safe while working with an AC repair technician during this period. We outline them for you here:
Before the visit
- Check with your local health department to see if there is a stay-at-home order in your state or local community that restricts non-essential activities or services. If a stay-at-home order is in effect in your community, consider if the service request is essential or if it can be delayed.
- If you or someone in your home has COVID-19, has symptoms consistent with COVID-19, or has been in close contact with someone who has COVID-19, wait to schedule non-emergency services that require entry into your home until it is safe to be around others.
- If you or someone in your home is at higher risk for severe illness from COVID-19, such as older adults or those with underlying medical conditions, consider not being inside the home during the service, or find someone else who can be in the home instead.
- Do as much of the pre-service consultation as possible before the service provider arrives, to reduce the amount of time the service provider spends inside your home. For example, discuss the details of the service request on the phone or by email, and send pictures ahead of time.
- Discuss any COVID-19 precautions the service provider is taking, including the use of masks for the duration of the service visit, any pre-screening procedures (such as temperature checks), and using the restroom during the service call.
During the visit
- Do not allow service providers to enter your home if they seem sick or are showing symptoms of COVID-19.
- Ask the service provider to wear a mask before entering your home and during the service visit. Also, you and other household members should wear a mask. Consider having clean, spare masks to offer to service providers if their mask becomes wet, contaminated, or otherwise soiled during the service call.
- Avoid physical greetings, for example, handshakes.
- Minimize indoor conversations. All conversations with the service providers should take place outdoors, when possible, and physically distanced indoors, if necessary.
- Maintain a distance of at least 6 feet from the service provider, and limit interactions between the service provider and other household members and pets.
- During indoor services, take steps to maximize ventilation inside the home, such as turning on the air conditioner or opening windows in the area.
After the visit
- If possible, use touchless payment options or pay over the phone to avoid touching money, a card, or a keypad. If you must handle money, a card, or use a keypad, wash your hands with soap and water for at least 20 seconds or use hand sanitizer with at least 60% alcohol after paying.
- After the service is completed, clean and disinfect any surfaces in your home that may have been touched by the service provider.